For many service users and professionals in the field of social work, shame is an ongoing part of their daily experience.
Providing an in-depth examination of the complex phenomena of shame and humiliation, this book sets out key contextual issues and theoretical approaches to comprehend shame and its relevance within social work. It provides a broad understanding of shame, its underlying social and political contexts and its effects on service users and professionals.
The book uses innovative international scholarship and includes theoretical considerations, as well as empirical findings within the field of social work. It shows the importance of sensitive, reflective and relationship-oriented practice based on a better understanding of the complexity of shame.
“The authors deftly and powerfully weave together absorbing insights, empirical research and analysis on a negative, deeply visceral, often-unspoken human experience of shame. Crucial for social work education and practice.” George Palattiyil, The University of Edinburgh
“A courageous book that dares to unveil emotions and thoughts that are almost always unspoken. Highly suggested for students, professionals and educators, it provides a powerful instrument to enhance practice and improve the wellbeing of professionals and service users.” Teresa Bertotti, President, European Association of Schools of Social Work (EASSW)
Liz Frost is Associate Professor at the University of the West of England.
Veronika Magyar-Haas is Professor in Educational Science at the University of Fribourg.
Holger Schoneville is Senior Lecturer in social work at Dortmund University.
Alessandro Sicora is Associate Professor and teaches social work at the University of Trento.
Part One: The Concept of Shame from Different Perspectives
Making Sense of Shame Theory: A Possible Psychosocial Structure ~ Elisabeth Frost
The sociology of shame ~ Sighard Neckel
Shame as an Anthropological and Historical and Social Emotion ~ Veronika Magyar-Haas
Part Two: Shame and Service Users
Poverty as an Attack on Subjectivity: The Case of Shame, A Social Work Perspective ~ Holger Schoneville
Interactions of Shame: Violence against Children and Residential Care ~ Marie Demant and Friederike Lorenz
Emotional Labour in Social Work Practice and the Production of Shame in Service Users’ ~ Carsten Schröder
Part Three: Shame and Social Workers
Shame Regulation as Organisational Control: Evoking, Containing, and Diverting Shame to Create Compliance ~ Matthew Gibson
Claim, Blame, Shame: How Risk Undermines Authenticity in Social Work ~ Mark Hardy
Shame, Mistakes and Reflective Practice in Social Work ~ Alessandro Sicora