For many social work users and social work professionals, shame is an ongoing part of their daily experience.
Providing an in-depth examination of the complex experiences of shame and stigma for social work practitioners and service users, this book sets out key contextual issues and theoretical approaches to understanding shame and demonstrates how social workers can ameliorate its impact through sensitive, reflective and relationship-based practice.
It uses innovative international scholarship and includes examples of writing by practitioners which demonstrate how they can trade shame for resilience in supportive organisational and policy contexts, and challenge service user shame in their interventions.
Elizabeth Frost is an Associate Professor at the University of the West of England, UK.
Veronika Magyar-Haas is Professor in Educational Science, University of Freiburg, Switzerland.
Holger Schoneville is a Senior Lecturer in social work at Dortmund University, Germany
Alessandro Sicora is an Associate Professor and teaching social work at the University of Trento, Italy.
Part One: The Concept of Shame from Different Perspectives
Making Sense of Shame Theory: A Possible Psychosocial Structure ~ Elisabeth Frost
The sociology of shame ~ Sighard Neckel
Shame as an Anthropological and Historical and Social Emotion ~ Veronika Magyar-Haas
Part Two: Shame and Service Users
Poverty as an Attack on Subjectivity: The Case of Shame, A Social Work Perspective ~ Holger Schoneville
Interactions of Shame: Violence against Children and Residential Care ~ Marie Demant and Friederike Lorenz
Emotional Labour in Social Work Practice and the Production of Shame in Service Users’ ~ Carsten Schröder
Part Three: Shame and Social Workers
Shame Regulation as Organisational Control: Evoking, Containing, and Diverting Shame to Create Compliance ~ Matthew Gibson
Claim, Blame, Shame: How Risk Undermines Authenticity in Social Work ~ Mark Hardy
Shame, Mistakes and Reflective Practice in Social Work ~ Alessandro Sicora