The NHS and Community Care Act (1990) specifically emphasises the health and social care needs of disabled people from minority ethnic communities, urging local authorities to be culturally sensitive to individual needs. This report examines what a culturally sensitive service looks like from the users' perspective.
The study focuses on three main areas:
Asian disabled people's views of their quality of life;
Asian disabled people's views on services;
service providers' views of the service provision to Asian disabled people.
The report will be of interest to service providers, practitioners and policy makers in the social care field, as well as researchers and students in social science. The report makes important recommendations on promoting a culturally sensitive service that is better for all.
"... well written, free of jargon and immensely useful ... a timely reminder to all community care practitioners, service providers and people involoved in policy formulation about what the quality in 'quality of life' or 'quality of service' really means." Professional Social Work
Ayesha Vernon is an independent researcher and consultant on managing diversity, formerly a senior research fellow at the University of Leeds. She has extensive experience of research and publications on disability, ethnicity and gender.
Introduction: Asian disabled people's views on what would make life better: Asian disabled people's views on what would make service provision better: Service providers' views on the difficulties of improving take-up and services: Conclusion and recommendations: References and further reading: Appendix: Methodology