Published
Oct 20, 2023Page count
158 pagesISBN
978-1447367338Dimensions
203 x 127 mmImprint
Policy PressPublished
Oct 20, 2023Page count
158 pagesISBN
978-1447367352Dimensions
203 x 127 mmImprint
Policy Press
What Is Public Trust in the Health System?
EPDF and EPUB available Open Access under CC-BY-ND licence.
This book explores the concept of public trust in health systems.
In the context of recent events, including public response to interventions to tackle the COVID-19 pandemic, vaccination uptake and the use of health data and digital health, this important book uses empirical evidence to address why public trust is vital to a well-functioning health system.
In doing so, it provides a comprehensive contemporary explanation of public trust, how it affects health systems and how it can be nurtured and maintained as an integral component of health system governance.
“The perfect guide for those seeking the public’s trust in the use of their health data, essential if the many potential benefits are to be realised." Sir Nick Black, London School of Hygiene & Tropical Medicine
“Gille has done a masterful job in mapping the myriad of trust relationships needed to build legitimacy in health systems, and charts paths forward in a challenging era.” Heidi J Larson, London School of Hygiene & Tropical Medicine
“The Covid pandemic brought the role that public trust plays in health policy and implementation into sharper focus. It also illustrated the limited understanding of the concept of public trust, its influence and how it can be built and sustained. This timely, accessible and important book goes a long way to filling this gap by providing a comprehensive analysis unpacking these key questions exemplified by empirical evidence from recent challenges faced by the health system.” Michael Calnan, University of Kent
“Gille has effectively enhanced the precision of the public trust concept within the domain of the health system. The book is an informative introduction to the topic for a diverse readership including Sociologists and Health Communication Specialists.” Sociology of Health & Illness
Felix Gille is Postdoctoral Researcher at the Digital Society Initiative, University of Zurich.
1. Introduction
Part 1: Why Do We Care About Public Trust in the Health System?
2. What Is Trust?
3. Three Health System Examples: Vaccination Uptake, COVID-19 Pandemic and Health Data Use in Health Systems
Part 2: What Is Public Trust in the Health System?
4. Where Does Public Trust Develop?
5. What Builds Public Trust?
6. What Are the Effects of Public Trust?
7. What Frames Public Trust?
Part 3: How Can We Foster Public Trust in the Health System?
8. How Can We Build Public Trust by Means of Effective Health Policy and Governance?
9. How Can We Foster Public Trust by Means of Effective Communications?
10. How Can We Foster Public Trust Through Effective Observation?
11. Conclusion
