The second edition of this significant text has been thoroughly revised to take account of the latest literature, case studies and international developments in the field. Drawing on global research and practical examples, Bason illustrates the key triggers and practices of public sector innovation.
Each chapter includes a refined ‘how to do it’ toolkit, and two new chapters have been added, one which discusses the rise of innovation labs in the public sector, and a practical chapter focused on change leadership, to complement the existing chapter on leadership roles.
The book will be a valuable resource for researchers and students in public administration, management and policy, as well as managers, project managers and staff in public sector organisations.
“Public sector innovation is imperative in order to generate new ideas that contribute to solve the challenges facing developed states around the world, and create value for society as a whole. This book gives policymakers and practitioners the valuable skillset required in order to attain success in the field.” Sophie Løhde, Minister for Public Sector Innovation, Denmark
"The relationship between state and citizens is at the very heart of a governing system. This book will help the reader gain a broad view of public innovation and of the role of citizens for a better future." Jocelyne Bourgon, Author, and President, Public Governance International, Canada
"Christian Bason has consistently been on the cutting edge of thinking about how public services can keep ahead of the pressures of change. This book is very timely, drawing on examples from around the world and showing how public services can work with citizens to create better and more cost effective solutions to their needs." Geoff Mulgan, Chief Executive, Nesta, UK
NEW FOREWORD BY NN (TBD)
1. The Innovation Ecosystem
2. Mapping the Landscape
3. Political Context
5. Organising for Innovation
6. The rise of labs: Giving innovation a home [NEW CHAPTER]
7. People and Culture
8. Design Thinking in Government
9. Citizen Involvement
10. Orchestrating Co-creation
11. Measuring to Learn
12. Four Leadership Roles
13. Leading co-creation [NEW CHAPTER]